PUBLIC - CLASSROOM & VIRTUAL TRAINING (PAID PARTICIPANT):
This will include registrant application to any of Merit Global Training's scheduled public classes, and where the registrant has already paid for the class. The below T & C would not apply to registrants signing up by way of a Purchase Order or special pricing offers availed by customers. All cancellations and reschedules must be notified over email.
A) CANCELLATIONS / RESCHEDULES BY CANDIDATES
All cancellation and reschedule requests must be notified over email.
Requests received less than 48 hours to the training start date
-No Refund
-Reschedule at additional cost of USD 50 (India and UAE) / USD 100 (Rest of the World)
-Substitutions are allowed at no extra charges
Requests received greater than 48 hours to the training start date:
-50% Refund
-Reschedule at additional cost of USD 50 (India and UAE) / USD 100 (Rest of the World)
-Substitutions are allowed at no extra charges
If you do not notify in writing about your cancellation or reschedule, or do not attend the training, you would not be offered a refund, nor the option to reschedule.
B) CANCELLATIONS / RESCHEDULES BY MERIT GLOBAL TRAINING
Merit Global Training reserves the right to cancel or reschedule a class at any time, including but not limited to, insufficient registrations, trainer unavailability, or if the trainer could not attend due to unforeseen circumstances.
Merit Global Training is not liable for any direct, indirect, consequential, or special damages that may be incurred due to a cancellation of a scheduled class.
Candidates would not be charged for the training and would be offered full credit to a future workshop or full refund as per the wish of the candidate.
C) CANCELLATIONS AND RESCHEDULES BY CUSTOMERS WHO HAVE PURCHASED E-LEARNING
Before viewing 30 minutes of training:
-Full refund OR Transfer of amount to another online course
After viewing 30 minutes of training:
-No refund/Transfer of amount to another online course
Free Extension of an e-learning program could be provided for a maximum of one month if the request is made before the course expires. If the extension required is for more than a month, the candidate is required to pay 50% of the course price.
